FAQ

exederm is a logical choice. It's possible that many of the products you may have tried in the past could contain ingredients that may irritate. Check the label. exederm is formulated to avoid these irritants, giving you the best chance for success. If exederm isn’t right for you simply return for a refund.

Unfortunately, there is no cure for eczema regardless of what you may read on some internet site. Fortunately, eczema is controllable with continued daily use of products such as exederm.

exederm flare control cream is recommended for children over the age of 2, you should seek your doctor's advice for younger children.

All other exederm products including wash, intensive moisturizer, lotion, shampoo, conditioner and oil are suitable for children of all ages.

Yes, all skin types and nationalities have had success with exederm.

Yes, you can use exederm products on either face or body. But do keep away from eyes.

exederm cleansing wash and exederm intense moisture cream can be used as part of your everyday skin care routine and may be used with other products. If your doctor has prescribed a medication remember to always follow the instructions. We recommend that you also take the time for read the instructions on exederm flare control cream.

exederm flare control cream is for temporary relief of itching associated with skin irritation such as eczema or contact dermatitis for soaps, detergents or cosmetics.

You should apply not more than 3 to 4 times daily.

As with all hydrocortisone creams, we do not recommend using the product every day. Instead it should be used to control eczema flare-ups.

If conditions worsens or if symptoms persist for more than 7 days or clear up and occur again within a few days, stop use of this product and do not begin use of any other hydrocortisone product unless directed to do so by your doctor.

Yes, you can still wear makeup...but always check the label for common irritants and look for products that are non-comedogenic.

The exederm range is designed to treat dry skin conditions such as eczema rather than as a treatment for acne. However, we have formulated our range to be non-comedogenic (non-pore clogging).

No. exederm products are formulated to be non-comedogenic (non-pore-clogging).

Apply a small amount of the product to the nape (back) of your neck, or to the underside of your neck at the jawline. If no redness or irritation appears, you will probably not have an allergic reaction. If redness persists, discontinue using the product. If redness continues after you have stopped using the product, consult a doctor.

All of our products are manufactured in the USA to highest quality standards. Exederm flare control cream is available without a prescription, and meets the all of the requirements of an FDA “Monograph” product.

No, exederm products are most definitely not tested on animals.

Yes, exederm products are gluten free.

We’re glad you asked. We have worked with a number of experts to identify a list of ingredients that avoid common irritants and are gentle on the skin. You will find the list below along with a short description. Please contact us if you would like more details or wish to clarify anything.

• Capric Triglyceride - Also called fractionated coconut oil. It is a highly refined emollient (moisturizer) that helps improve spreading of skin care formulations
• Caprylyl Glycol - This is emollient base that holds the formulation's preservative system
• Ceteareth-20 - This is a surfactant (cleansing agent) and also acts as a solubilizing agent
• Citric Acid - Citric acid is commonly known as lemon juice, it is used to adjust the Ph balance of the formulation
• Decyl Glucoside - An extract from coconut oil, palm kernel oil and glucose. It has mild foaming properties
• Disodium Cocoglucoside Sulfosuccinate - A natural biodegradable surfactant (cleansing agent) derived from plants
• Disodium Cocoamphodiacete - A gentle surfactant (cleansing agent) often used in baby care formulations
• Glycerin - An effective natural moisturizer that can attract moisture from the environment. Commonly used in skin creams, lotions, and skin cleansers. Helps condition the skin
• Glyceryl Stearate - Derived from natural stearic acid and glycerin. A popular emulsifier and emollient used in cosmetic preparations such as creams and lotions, providing stability as well as excellent texture.
• Hydrocortisone - Hydrocortisone is considered by most doctors as the "gold standard" for the 1st line treatment of eczema. It is a corticosteroid that is used topically on the skin. It is a synthetic version of the naturally-occurring cortisol or hydrocortisone produced by the adrenal gland. Corticosteroids have anti-inflammatory effects to reduce itching and redness.
• Palmitic Acid - Palmitic Acid is one of the most common saturated fatty acids found. It is a major component of the oil from palm trees (palm oil and palm kernel oil). It is often found as an additive in dairy products.
• Petroleum - Highly purified, pharmaceutical grade of white petroleum jelly
• Phenoxyethanol - A mild liquid preservative with anti-microbial properties, it is paraben-free and formaldehyde-free
• Sodium Benzoate - Commonly used preservative often used in food and soft drinks
• Sodium Chloride - Common salt, it is used to help balance the formulation
• Stearic Acid - A long chain fatty acid that helps to harden plant derived oils, often used in the food industry
• Tetrasodium EDTA - A water softening chelating agent that reacts with salts found in hard water and makes them water-soluble
• Xanthan Gum - A corn based stabilizer that keeps cosmetic ingredients from separating and helps maintain a consistent texture